Yetu Hotels Privacy Policy describes the information we collect and how it is used and shared. This policy applies to any information collected about you using the Yetu Hotels booking portal.
INFORMATION WE COLLECT
We collect various types of information about our users in connection with the Services, including: Information you provide to us; Information we collect about your use of our Services; Information about your use of the Services; and Information we obtain from third-party sources.
We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent.
HOW WE USE INFORMATION
We use the information we collect to, among other things: Register and create your account; Provide and manage the products and Services you request; Communicate with you about our products, services, and promotions; Deliver targeted advertising, promotions, and offers; and Understand our customers so that we can develop and improve our customer service, promotions, products, and Services.
SHARING OF INFORMATION
We may share your information with the following: Affiliates, including the brands under Yetu Hotels; Franchisees, including local owners of Yetu Hotels businesses; Business partners, service providers, and social media services; Companies that provide content, advertising, or functionality; and Other parties, when required or permitted by law, as necessary to protect our users or in connection with a corporate transaction.
We may provide aggregated information and data with personal identifiers removed to third parties to describe how our customers use the Services. We also may share information about you with third parties whenever you consent to or direct such sharing.
ONLINE ADVERTISING AND COOKIES
Other companies that provide advertising and other services on our Services and we may use cookies, web beacons, do-not-track signals, and similar technologies to improve and customize your advertisements and your experience using our Services. The full Privacy Policy provides additional information about our information collection through these technologies.
PRIVACY AND ACCESS CHOICES ARE AVAILABLE TO YOU
The Privacy Policy provides information about managing the privacy and access choices available to you. For example, you may block cookies and similar technologies, opt out of receiving sure targeting advertising, and opt out of receiving commercial communications. In some circumstances, you also may have a right to access, update, and correct inaccuracies in your data.
DATA SECURITY AND OTHER IMPORTANT INFORMATION
We have certain procedures to protect your personal information in our custody and control. Still, we cannot guarantee the security of our Services or our control over your information when transmitted over the Internet.
REFUND POLICY
This refund policy applies to all bookings made on www.yetu-hotels.com. Specific conditions may vary depending on the hotel and the rate chosen. Please consult your booking details for accurate information.
Cancellations
Before arrival date: Cancellation conditions vary by hotel. Any cancellation charges will be clearly indicated at the time of booking. After the date of arrival: As a general rule, no cancellation is possible after the date of arrival. No-show: In case of no-show, the hotel can charge for the entire stay.
Amendments
Reservation changes are possible as far as the hotel allows. Fees may apply.
Refunds
In case of cancellation: Refunds will be made according to the terms indicated in the conditions of the hotel and your reservation. In case of change: Any refunds will be calculated according to the price differences. Refund times: Refund times may vary depending on your payment method and hotel procedures.
Force majeure
In case of force majeure (natural disasters, strikes, etc.), both parties are released from their obligations.
Disputes
Any dispute relating to the application of this refund policy shall be submitted to the competent court.
Additional information
Hotel-specific conditions: Please refer to each hotel's general terms and conditions for further details. Contact: If you have any questions about this policy, please contact our customer service at contact@yetu-hotels.com.
Force majeure
In case of force majeure (natural disasters, strikes, etc.), both parties are released from their obligations.
Disputes
Any dispute relating to the application of this refund policy shall be submitted to the competent court.
Additional information